2008
CTN Web Conference Schedule
(Click here for 2007 Conferences )
All Web Conferences (9:30 - 10:30 AM CT)
Managing and growing your company's future talent development is one of THE strategic priorities of leaders who are committed to execution, collaboration and high performance. The challenge of going about it can seem daunting. Finding & developing great talent is one of the most critical yet elusive exercises a leader can undertake. Learn to:
- Assess your talent needs
- Assess existing talent in your organization
- Develop retention strategies through performance management and career development.
Employees who may be facing acquisitions, mergers, & divestitures need tools for entering into a new organization or receiving new co-employees into the acquiring organization. Participants will be given tips for:
- What to expect as an employee being placed into a new organization
- What to say and how to include and understand new employees
- How to handle/process the related corporate growing pains and evolving culture
As companies experience growth, downsizing, mergers, etc. employees are often faced with understanding new personal financial plans, pension programs, and even corporate financial information; this program will empower employees to make sense of this type of information. Participants will expand your financial vocabulary, gain a line item understanding of financial documentation, and learn how to skim documents for pertinent financial information that plays a part in personal financial planning and investments.
Learn how to understand the subtle differences in communication styles and how to work and communicate better together as a team.
April 22 - Accelerating Leadership Effectiveness - LEADERSHIP
As leaders move from level to level, the skills required for successful performance are discontinuous. That is, you cannot use what worked at a prior level to be truly successful at the next level. This is why most leaders are "in over their heads." Developmental leadership models describe the qualities and characteristics needed to lead effectively in what's becoming more and more the norm today - conditions of uncertainty, complexity and change, where leaders face ill-formed problems that defy simple solutions.
May 20 - Chill Out: Minimize Accidents by Reducing Stress - WORKPLACE
What does stress have to do with safety? Everything! Besides sapping energy,
stress plays havoc with your senses, shatters attention to detail, and makes
people aggressive. People aren't born with practical skills for keeping their
cool, and it's even tougher to teach someone else how to do it.
In this interactive web conference, Richard Hawk will share his proven tips
and tools for reducing stress to help create an atmosphere throughout your
organization that's cooler--and safer--by degrees!
June 24 - Learning Styles: What Works? - PROFESSIONAL
We all have preferred styles for performing job functions and communicating with others. In this conference we will discuss how one's use preferred styles can lead to both positive and detrimental results and how to better understand the styles and behaviors of others.
July 22 - Designing Effective Reward & Recognition Programs - LEADERSHIP
Successful leaders have learned how to make employees feel important and appreciated through effective recognition & rewards. In turn, employees tend to be more productive, provide a higher quality of service to customers, and have a greater commitment to the organization. Learn how to think more strategically about how reward & recognition programs can support corporate goals and objectives.
August 5 - You Want What? Satisfying Today's Customers - SALES & MARKETING
Our ever-changing industry is facing the ever-changing customer with his/her expectations and demands and access to greater choices for service. The industry must distinguish itself by its service delivery to be the provider of choice. Participants will learn to better understand why today's customers have higher expectations for satisfaction and will:
- Learn to listen for cues to what will satisfy
- Learn to use customer dissatisfaction to breed customer service satisfaction strategies
- Learn the "must do's" of exceptional customer service in today's market
August 26 - Green Specifics & How Utilities Can Respond - WORKPLACE
Discussion of Green Specifics: what are the legislative implications & how utilities can respond?
September 23 - Situational Ethics or Value Based Performance - PROFESSIONAL
While most of us believe we are in touch with our values and try to live by them, it is sometimes easy to slide into situational ethics which leads to intermittent abandonment of our core values. This conference will provide tips for avoiding the traps that lead to situational ethics and undermine performance.
October 21 - Capturing & Transferring Knowledge & Skills - LEADERSHIP
This conference will unfold a five stage road map to knowledge management. Participants who learn to use this road map will increase the likelihood of success in capturing and transferring knowledge and skills within their respective organizations.
November 20 - Regulatory Compliance: How Can DOE & DOC Help? - WORKPLACE
Panel discussion on current workplace challenges and what help is available from DOE and DOC and how to use it.
December 2 - Annual Financial Update - ACCOUNTING
A panel of financial and industry experts will review, analyze and discuss current rules and regulation required by FERC and FASB in year end reporting and filings.
December 16 - Building Consensus: Managing a Project - PROFESSIONAL
Leading a project from start to finish can be like herding cats to the finish line of a race. A key element for success in project management is involving and gaining the agreement of all key stakeholders - decision makers / breakers, those affected by the project outcome and those who possess necessary information or expertise. Proactive planning of the agreement process along with project path will help ensure successful achievement of the project goal.
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